Starlink can't connect to internet after adding ethernet adapter

Created by Dennis Mercado, Modified on Thu, 31 Aug, 2023 at 4:05 PM by Dennis Mercado

-After connecting the Starlink ethernet adapter to the router, users can't connect to the internet. This normally happens when users haven't made configuration changes on the Starlink for awhile. A solution for this is to install the Starlink app or make changes in the Custom DNS settings and add 8.8.8.8 for the IP address and save the settings.


-There could be missing updates if there was no changes for awhile and adding a new device like the ethernet adapter is not yet recognized until the Starlink "refresh" by updating the settings.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article